Refund policy
Your satisfaction is important to us.
Returns
You may request a return within 7 days of receiving your order if:
- You received the wrong item.
- The product arrived damaged.
- The product has a manufacturing defect.
Products must be:
- Unused
- In their original packaging
- With all accessories and tags included
Non-Returnable Items
Returns are not accepted for:
- Change of mind
- Used or damaged products caused by the customer
- Products without original packaging
- Clearance or sale items (unless defective)
Refunds
Once your returned item is inspected and approved:
- Refunds will be processed to your original payment method or through bank transfer/EasyPaisa where applicable.
- Refunds are generally completed within 5–10 business days after approval.
Exchange
If the product is defective or incorrect, we will arrange a replacement at additional shipping cost.
Contact Us
For returns, refunds, or order-related questions, please contact us through:
- WhatsApp: +92 3245385580
- Business Hours: Monday – Saturday, 10:00 AM – 8:00 PM