Refund policy

Your satisfaction is important to us.

Returns

You may request a return within 7 days of receiving your order if:

  • You received the wrong item.
  • The product arrived damaged.
  • The product has a manufacturing defect.

Products must be:

  • Unused
  • In their original packaging
  • With all accessories and tags included

Non-Returnable Items

Returns are not accepted for:

  • Change of mind
  • Used or damaged products caused by the customer
  • Products without original packaging
  • Clearance or sale items (unless defective)

Refunds

Once your returned item is inspected and approved:

  • Refunds will be processed to your original payment method or through bank transfer/EasyPaisa where applicable.
  • Refunds are generally completed within 5–10 business days after approval.

Exchange

If the product is defective or incorrect, we will arrange a replacement at additional shipping cost.

Contact Us

For returns, refunds, or order-related questions, please contact us through:

  • WhatsApp: +92 3245385580
  • Business Hours: Monday – Saturday, 10:00 AM – 8:00 PM